eSIMs – a boon for consumers, a bane for telcos?

With the introduction of eSIM technology, mobile number portability (MNP) – which allows consumers to change operators without changing numbers – will become much easier which will put pressure on carriers to retain customers and acquire new customers, and may even intensify competition, hurting margins, said Dr Rishi Bhatnagar in an article published by ET Telecom.

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